Irrelevant content

If you're reviewing a book or movie listing, be detailed about your reading experience. In some cases, we may not accept reviews if we believe the main feature(s) of the book hasn't been used.

Comments should be related to the review you are posting under and answers should be informative and be relevant to the question you are answering.

Overly positive marketing-speak reviews

Don't post reviews with overly positive or "marketing-speak" writing styles. Our content team has the final say on what is considered to be marketing-speak.

Personal attacks

Don't post personal attacks, threats, or insults directed at other people. There is also no need to respond to personal attacks in a similar manner as your account may be removed too. Instead, report the content or the member using the site's flag icons at the bottom right-hand corner of posts.

Intolerance and vilification

Don't post content that contains intolerance or vilification of other people's race, culture, beliefs, physical or mental conditions, gender, religion, age, etc.

Swearing

Don't swear! Whether the swear word is an acronym or you're using asterisks or the word is somehow misspelled but the meaning is evident.

Words like "crap", "damn", etc. are not considered swear words, but we do encourage professional language as this adds more value to your review.

Advertising

Don't post advertising in your reviews, comments, etc. This includes viral advertising, links, promotions, etc. Product recommendations are acceptable depending on the context.

Our content team has the final say in ambiguous cases.

External links

Don't post external links that are irrelevant or lead to unsafe/offensive websites.

Pointless posting sprees

There is no reason to flood NepaliExpret with multiple comments, questions, or answers that add no value to the discussion.

We reserve the right to remove your content in bulk and ban your account.

Multiple accounts

Don't create multiple accounts. You can update your email address in your account settings.

Review verification and requests for additional information

Our content team may run checks at their discretion to confirm if a reviewer has used the product or service they are reviewing. As part of these efforts, some members will need to provide additional information to confirm that they have purchased a product or are a customer of the service they are reviewing. This information is kept confidential as per our Privacy Policy.

Legal threats policy

Removal Requests

We consider reasoned and polite requests regarding content removal. If you believe a review or other content should be removed for breaching our Posting Guidelines, infringing or violating someone’s rights or otherwise violating the law, you should report this by clicking on the flag icon under the posts, reviews or comments. Be detailed and factual as to why you think the content needs to be removed. The more evidence you provide, the easier it is for us to make a decision. Although we won't be able to reply to every request, rest assured that we investigate every one of them.

Threatening requests

We take a zero-tolerance approach to threatening requests sent to NepaliExpert and reserve the right to take any or all of the following actions:

• Placing a large notice of the threat(s) on your listing.
• Locking your listing to any future submissions.
• Publicising the legal threats and associated correspondence on your listing.

Fake positive reviews

If it becomes evident to NepaliExpert that a business has been posting fake reviews for their listing(s), we reserve the right to take any or all of the following actions:

• Placing a large notice on the listing notifying users of fake reviews.
• Locking your listing to any future submissions.

We have a number of tools and procedures to identify fake submissions and reserve the right to impose these penalties on any business trying to manipulate our rating system.

Fake negative reviews

If you have evidence that a negative review for your listing is fake, please report it using by clicking on flag icon at the bottom right-hand corner of the review. Provide as much evidence as you can to support your claims.

Claiming that our member's username does not match-up in your customer database is insufficient evidence that a review is fake.

We take a zero tolerance approach to competitors submitting negative reviews on other businesses and have very sophisticated tools in identifying such fake reviews. We reserve the right to take any or all of the following actions:

• Placing a large notice on the listing notifying users of fake reviews.
• Locking your listing to any future submissions.